bgd89 Terms and Conditions

The following eligibility requirements must be met in order to open an account and use services on bgd89:

• You must be at least 21 (twenty-one) years of age. No person under the age of 21 may use this platform.
• You must provide your correct identity, date of birth, address, and contact information.
• Each person may open only one account. Multiple accounts for the same person are strictly prohibited.
• You must use a payment method (bKash, Nagad, Rocket, Upay or bank account) registered in your own name.
• You must not be an officer, employee, or family member of any officer or employee of bgd89.

2.1 Account Security

You are solely responsible for maintaining the security of your account. Keep your login credentials, password, and any verification codes confidential and do not share them with anyone.

If you suspect that your account has been accessed without authorisation, notify our support team immediately. bgd89 will never ask for your password via email or chat.

2.2 Accuracy of Information

All information provided at the time of registration must be true, complete, and up to date. If any information changes (address, phone number, payment method), update your account immediately or contact support.

2.3 Account Transfer

A bgd89 account is personal and non-transferable. Selling, renting, transferring, or allowing others to use your account is strictly prohibited and may result in account closure.

All financial transactions on bgd89 are conducted in Bangladeshi Taka (BDT / ৳). We support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer.

3.1 Deposit Terms

• Only deposits made through a payment method registered in your own name are accepted.
• No deposits through third parties will be accepted.
• Deposit amounts are generally added to your account instantly.
• If you experience any transaction issue, contact live chat immediately and keep a screenshot of the transaction.

3.2 Withdrawal Terms

• Identity verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals may only be made to the same method and same account used for the deposit.
• Withdrawals may be temporarily limited until any active bonus wagering requirements are fulfilled.
• bgd89 reserves the right to temporarily hold withdrawals for additional verification to prevent fraud.

Various bonuses and promotional offers are available on bgd89. Each bonus has its own terms and conditions which should be read carefully before accepting.

4.1 Welcome Bonus

• The welcome bonus applies only once and only to the first deposit.
• The bonus balance is tracked separately from the real balance.
• Withdrawals from the bonus are not permitted until wagering requirements are met.
• Wagering must be completed within 30 days of receiving the bonus.

4.2 VIP Cashback Program

bgd89 has three VIP levels. A weekly cashback benefit is available at each level:

• Bronze: Up to 0.4% weekly cashback — the entry level for newly active players.
• Silver: Up to 0.8% weekly cashback — achievable through regular active participation.
• Gold: Up to 1.2% weekly cashback — our highest VIP level, for long-term loyal players.

Cashback is automatically credited to your account every Monday. Cashback balances are directly withdrawable.

4.3 General Bonus Terms

• bgd89 reserves the right to change, suspend, or cancel any bonus offer at any time.
• While one bonus offer is active, another bonus cannot be applied simultaneously unless specifically stated.
• If bonus abuse or fraud is suspected, the bonus may be forfeited.
• Any bonus obtained by exploiting a technical error in the system will not be considered valid.

All games operated on bgd89 run through fair and transparent Random Number Generator (RNG) technology. Game outcomes are entirely dependent on chance and no method or strategy can guarantee a specific result.

5.1 Betting Limits

Each game has set minimum and maximum betting limits which are displayed in the game interface. bgd89 reserves the right to change these limits at any time.

5.2 Technical Issues

If a game session is interrupted due to a server outage, internet disconnection, or any other technical issue, bgd89 will determine the result of that round according to its own server logs. In such cases, our decision will be considered final.

5.3 Live Game Rules

Live casino games (live dealer roulette, blackjack, baccarat, Sic Bo, etc.) are operated by professional dealers from Evolution Gaming and Ezugi. Live games have a specific betting window and if a bet is not placed within that time, participation in that round will not be possible.

bgd89 is committed to ensuring a fair and secure environment for all users as a safe and reliable platform.

• All personal and financial information is protected through SSL encryption.
• Anti-Money Laundering (AML) policies are strictly enforced on the platform.
• All game results are determined through transparent RNG technology.
• Automated systems remain active to monitor suspicious activity.
• Player funds are held in separate protected accounts.

The following activities are strictly prohibited on bgd89 and may result in permanent account closure and forfeiture of any funds earned:

If bgd89 detects any suspicious activity, it reserves the right to suspend the account and all transactions until the investigation is complete.

bgd89 gives the highest importance to the security of your personal information. How we collect, use, and store your information is described in our detailed Privacy Policy.

In brief, your personal information is used for the following purposes:

• For identity verification and account management
• For processing financial transactions
• For providing customer service
• For fraud prevention and fulfilling legal obligations
• For promotional communications with your consent

Your personal information is not shared with any third party except as required by law.

bgd89 is not responsible for the following:

• If a game session is interrupted due to loss of internet connection or device issues
• If any loss occurs due to unauthorized access to your account (where this is caused by your own negligence)
• For any loss connected to another website or third-party service
• For delays or losses caused by technical failures or force majeure events

bgd89's maximum liability shall in no circumstances exceed the amount of the transaction in question.

bgd89 believes that gaming should be an entertainment activity, not a source of financial problems. We give the highest priority to responsible gaming.

The following responsible gaming tools are available on our platform:

• Deposit limit setting (daily, weekly, monthly)
• Option to take a voluntary break (Self-exclusion)
• Facility to set time limits
• Facility to view gaming history and spending statistics
• Contact our support team directly for assistance

For more details, visit our Responsible Gaming page.

bgd89 reserves the right to temporarily or permanently close any account in the following circumstances:

• If any clause of these terms and conditions is violated
• If it is proven that registration was done using false information
• If evidence of fraud or illegal activity is found
• On the order of a court or law enforcement agency
• If inactive for a long period (more than 12 months)

Prior to suspension, bgd89 will, where possible, inform the user of the reason. However, immediate action may be taken for reasons related to fraud or security.

If you wish to close your account yourself, please contact our support team via email or live chat.

These terms and conditions are governed by applicable international commercial law. Any dispute or claim will first be attempted to be resolved through mutual discussion.

If any dispute is not resolved through discussion, it will be settled through arbitration. The arbitration decision will be final and binding on both parties.

If any clause of these terms and conditions is found to be legally unenforceable, the remaining clauses will remain fully in effect.

These terms and conditions were last updated in January 2026. bgd89 may amend these terms at any time in the future, and the terms published on the website after any such amendment will automatically come into effect.

If you have any questions regarding these terms and conditions or would like to know more, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team is always ready to resolve any issue you may have.